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Cookies

Last updated: 8 June 2026

This Cookie Policy explains how TERAX (“we”, “us”, or “our”) uses cookies and similar technologies on https://terax.solutions (the “Website”).

This policy is formulated in accordance with the laws of the Socialist Republic of Vietnam, specifically Decree No. 13/2023/ND-CP on Personal Data Protection (“Decree 13”), and should be read alongside our Privacy Policy.

1. Data Controller Information

Business Name: TERAX

Website: https://terax.solutions

Contact Email: [email protected]

Data Protection Contact: For any data-related inquiries or to exercise your data subject rights under Vietnamese law, please contact us at the email address above.

2. What Are Cookies and Personal Data?

Cookies are small text files placed on your device (computer, smartphone, tablet) when you visit a website. Under Vietnam’s Decree 13, because the cookies we use collect technical identifiers, browsing patterns, and general geographic locations, this technical data is treated as Personal Data when it can directly or indirectly identify a user.

We process two categories of data via cookies:

  • Behavioral Data: Pages visited, time spent on pages, and website interaction patterns.
  • Basic Personal Data: Technical information including your browser type, operating system, device type, and general geographic location.

3. Purposes of Data Processing via Cookies

We process the data collected through cookies for the following specific purposes:

  • User Experience Enhancement: To understand how visitors interact with our content so we can make updates that better serve our audience.
  • Essential Functionality: To ensure the Website operates safely, securely, and properly.
  • Performance & Optimization: To analyze Website traffic, diagnose technical errors, and improve overall layout and loading speeds.

4. Types of cookies we use

We categorize our cookies into two main types:

A. Strictly Necessary Cookies (Essential)

These cookies are mandatory for the basic operation of the Website (e.g., security, load balancing, and session management). The Website cannot function correctly without them.

B. Analytics and Performance Cookies (Non-Essential)

We use Google Analytics to gather data on how visitors use our site. These cookies collect details such as:

  • Pages visited and time spent on those pages
  • Device and browser specifications
  • General geographic location (city/country level)

Important Note on Data Anonymization: We configure Google Analytics to mask/anonymize your IP address where possible. However, the aggregated statistical data is still handled with high-level security protocols.

5. Third-Party Data Processors and Cross-Border Transfers

By using Google Analytics, cookie data is processed by our third-party partner, Google LLC.

Pursuant to Vietnamese data protection regulations, please be aware of the following:

Opt-Out Option: You can completely block Google Analytics tracking across the web by installing this browser add-on: Google Analytics Opt-out Browser Add-on.

Cross-Border Transfer: Data collected by Google Analytics cookies will be transferred to and stored on servers located outside of Vietnam (including the United States and other global Google data center locations).

Third-Party Processing: Google processes this data on our behalf strictly to analyze Website usage and provide us with traffic reports. Google’s processing is governed by their own privacy terms: Google Privacy & Terms.

6. Legal Basis and User Consent Mechanism

In compliance with Article 11 of Decree 13/2023/ND-CP, we strictly apply the principle of voluntary user consent:

  • For Strictly Necessary Cookies: Processing is based on the legitimate operational and security requirements of providing the website service to you.
  • For Analytics Cookies: We will only deploy these cookies if you give us explicit, affirmative consent via our Website’s cookie consent banner.


Your Rights as a Data Subject

Under Vietnamese law, you have the right to withdraw your consent at any time, request the deletion of your data, or restrict/object to its processing. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

7. How to Manage and Delete Cookies

Aside from using our website’s consent banner, you can control, block, or delete cookies directly through your internet browser settings. Please note that blocking all cookies may prevent parts of our Website from displaying or functioning correctly.

For instructions on how to manage cookies, please visit your browser’s official support guide:

8. Potential Unintended Consequences of Disabling Cookies

If you choose to reject or delete cookies:

Your local preferences (such as language or regional settings) may reset on your next visit.

You may experience slower loading speeds on certain pages.

9. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to maintain compliance with changing Vietnamese regulations or changes in our operational tools. Any updates will be published transparently on this page with a revised “Last updated” date.

10. Contact us

If you wish to exercise any of your rights under Decree 13/2023/ND-CP, or if you have questions regarding how your cookie data is processed, please contact us at: